Front Office Head Cashier - Full Time

Full Time | ID: P1-718563-8

Hotel Operations


The Head Cashier is responsible for managing all cash handling activities at the front desk and ensuring accuracy and security in financial transactions. This position ensures compliance with accounting procedures, and collaborates with other departments to provide excellent guest service while maintaining financial integrity.


The following and other duties may be assigned as necessary:

  • Manage and supervise all cashiers at the front desk, providing guidance, training, and support to maintain efficient and accurate cash handling practices
  • Oversee and process financial transactions, including guest payments, room charges, and deposits, while adhering to hotel policies and accounting procedures
  • Ensure that all cash transactions, including receipts and petty cash, are accurately recorded and reconciled at the end of each shift
  • Prepare daily cash reports, balancing summaries, and other financial documents, providing accurate accounting data to the finance department
  • Address guest inquiries related to billing, payments, and other financial matters, offering prompt and professional assistance
  • Collaborate with the front desk team to ensure seamless guest check-in and check-out processes, providing support during peak hours and addressing any operational challenges
  • Train new cashiers on cash handling procedures, point-of-sale (POS) systems, and customer service protocols to maintain a knowledgeable and customer-centric team
  • Compliance and Security: Adhere to all cash handling and accounting procedures, ensuring compliance with financial regulations and security standards to safeguard against theft and fraud
  • Demonstrate exceptional guest service skills, addressing guest concerns and feedback to ensure guest satisfaction
  • Conduct regular audits of cashier transactions and cash drawers, identifying discrepancies and taking corrective actions as necessary
  • Handle complex billing or payment issues, collaborating with the finance department and other stakeholders to find timely resolutions
  • Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • High school diploma or equivalent. Additional education in accounting or finance is advantageous.
  • 1-3 years experience in cash handling in high volume/pace luxury environment, preferred
  • Proven experience as a cashier or in a financial role, preferably in the hospitality industry
  • Excellent numerical aptitude and proficiency in cash handling procedures, POS systems, and financial software
  • Strong organizational and multitasking skills to manage cashiers and financial transactions effectively
  • Exceptional attention to detail to ensure accurate accounting and reconciliation of cash transactions
  • Customer-centric mindset with excellent communication and interpersonal abilities to address guest inquiries and concerns
  • Integrity and trustworthiness in handling financial transactions and confidential information
  • Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
  • Work in a fast-paced, busy, and somewhat stressful environment



This position does not have any supervisory responsibilities.


Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.  


Member must be able to qualify for licenses and permits required by federal, state, and local regulations.


Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.


Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.


The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.


Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.


$23 per hour