POSITION OVERVIEW

The Fitness Attendant ensures the seamless operation of our fitness center and provides exceptional service to our guests. Passion for health, fitness, and customer service will contribute to creating a rejuvenating and memorable experience for our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Greet and welcome spa guests with warmth and professionalism, providing a positive first impression
• Assist guests in understanding the available fitness services, facilities, and amenities
• Respond to inquiries and provide information regarding classes, personal training sessions, and equipment usage
• Maintain the cleanliness, organization, and ambiance of the fitness center, ensuring it aligns with the luxury standards of the spa
• Regularly inspect fitness equipment to ensure proper functioning and report any maintenance needs promptly
• Stock and organize fitness supplies, towels, and amenities
• Provide basic guidance on proper equipment usage and demonstrate correct techniques to ensure guest safety and effectiveness
• Assist guests in setting up equipment and adjusting settings according to their preferences
• Monitor guests' exercise activities, offering light guidance and encouragement as appropriate
• Assist in the coordination of fitness classes, including setting up equipment, ensuring a clean environment, and welcoming participants
• Keep track of class schedules, attendance, and any necessary reservations
• Educate guests on fitness center rules, safety protocols, and proper gym etiquette
• Maintain a safe environment by being alert to potential hazards and addressing any unsafe behaviors promptly
• Promote fitness services, personal training sessions, and spa packages to guests who express interest, aiming to enhance their experience
• Provide accurate information on pricing, packages, and benefits to encourage guest participation
• Assist in the maintenance of guest records, class schedules, and reservations using spa management software
• Handle cash transactions, process payments, and maintain accurate records of all transactions
• Stay up-to-date with industry trends, fitness techniques, and luxury spa service standards through continuous learning and training opportunities
• Collaborate with fitness instructors, personal trainers, and other staff members to enhance overall guest experiences
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• High school diploma or equivalent required
• Relevant fitness certifications are a plus
• Previous experience in a luxury spa, fitness center, or hospitality setting is a plus
• Passion for health, wellness, and providing exceptional customer service
• Strong communication skills with an approachable and friendly demeanor
• Basic knowledge of fitness equipment, exercise techniques, and safety practices
• Proficiency in using computer software for scheduling, record-keeping, and communication
• Ability to multitask, remain composed under pressure, and handle guest concerns effectively
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

SUPERVISORY RESPONSIBILITIES    

This position does not have any supervisory responsibilities.

DIVERSITY COMMITMENT 

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.  

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY 

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

SALARY

$18 per hour